Privacy Policy Statement for IPM Software

About this Privacy Policy Statement

This Privacy Policy Statement explains what information we collect, when we collect it, why we collect it, how this information will be used and, when applicable, the conditions under which we may disclose it to others.

This Privacy Statement applies to our sales, marketing, and customer support activities, as well as all services provided to our clients and partners. It was last updated and published on January 8th, 2025.
This privacy policy explains the following:
• Our Identity
• Personal Data Collection
• Sharing Personal Data with Third Parties
• How We Store and Secure Your Data
• User Website Visits
• Your Rights Under the GDPR
• Data Protection Commissioner
• Changes to Our Privacy Policy Statement

Our Identity

IPM Software provides project management software solutions, including tailored ClickUp and Jira implementations, workflow optimisation, and automation services to enhance productivity and business efficiency. Our solutions are customised to fit the unique needs of each client, ensuring seamless integration and long–term support.

The registered address of IPM Software is the following:
IPM Software
25 Upper Mount Street
Dublin 2
D02 E302

As a data controller, IPM Software fully respects your right to privacy and actively seeks to preserve the privacy rights of those who share information with us. We treat any personal information with the highest standards of security and confidentiality, in accordance with the General Data Protection Regulation (EU) 2016/679 and the Data Protection Act 2018.

Personal Data Collection

Why and How We Collect Personal Data

IPM Software collects personal data to provide you with information about ourproducts and services, respond to your queries, and deliver our customised solutions. We are committed to protecting your privacy and ensuring that your data is processed in a secure and lawful manner.

We may collect your personal data during our interactions with you, including but not limited to:

•Email communication
•Phone calls
•In–person meetings
•Website visits
•Form submissions
•Newsletter subscriptions
•Surveys and feedback forms

You may be asked to provide the following information: name, email address, phone number, company name, job title, professional background, and other relevant contact details.
We only collect personal data that is voluntarily provided. Users can always refuse to supply personal information, but this may prevent them from accessing certain services or features.

Personal Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, considering our legal obligations, the need to resolve queries, and safeguarding purposes. When personal data is no longer required, we will securely delete it. Data processed for statistical purposes will be anonymised.

Below is an outline of why we collect personal data, the legal basis for processing it, and the retention periods:

Legal Basis for Collecting and Processing Personal Data

1. Contractual Performance

We process your data where it is necessary to fulfil a contract or to take steps before entering into a contract.

2. Legitimate Interest

We may process your personal data if it is in the legitimate interest of IPM Software to conduct and manage our business. We balance our interests against any potential impact on your rights before processing your personal data.

3. Consent

We process your personal data with your consent for specific purposes. Consents are documented and stored in our systems.

Sharing Personal Data with Third Parties

We do not sell personal data to third parties. Personal information is shared only where necessary to fulfil our services and when there is a legal basis to do so. These include:

• State or regulatory bodies, where applicable.
• Service providers, such as web hosting services.
• Professional firms, including legal advisors and auditors.
• Confidential waste disposal providers.
• Clients and sponsors, where necessary, to fulfil contract obligations.

We may also disclose personal data to third parties if required by law or to protect the rights, property, or safety of IPM Software, its employees, or others.

How We Store and Secure Your Data

All data provided to IPM Software is stored on secure servers. We work with trusted third–party contractors who host and manage certain features of our website and systems. We implement appropriate technical and organisational measures to ensure data security.

User Website Visits

We use cookies and beacons on our website to enhance user experience and collect information during visits.

Cookies

A cookie is a small file placed on your device to improve website functionality and user experience. You can control cookie settings in your browser.

Beacons

Beacons collect information such as browser type, IP address, and user actions on the website. This helps us improve our services and detect security threats.

Your Rights Under the GDPR

As a data subject, you have the following rights under the General Data Protection Regulation (GDPR):

Right of Access

You can request copies of your personal information.

Right to Rectification

You can request correction of inaccurate or incomplete information.

Right to Erasure

You can request deletion of your personal information in certain circumstances.

Right to Restriction of Processing

You can request limited processing of your information in certain cases.

Right to Object to Processing

You can object to processing based on legitimate interests.

Right to Data Portability

You can request transfer of your personal information to another organisation.
To exercise any of these rights, please contact:
Data Protection Team
IPM Software
25 Upper Mount Street
Dublin 2
Ireland
Email: info@projectmanagementsoftware.io

Data Protection Commissioner

If you have any concerns about how IPM Software handles your data, you have the right to make a complaint to the Data Protection Commissioner at www.dataprotection.ie. However, we encourage you to contact us first to address your concerns.

Changes to Our Privacy Policy Statement

We reserve the right to update this Privacy Policy Statement at any time. Any changes will be posted on this page and, where appropriate, notified to you by email. We recommend reviewing this page periodically to stay informed about how we protect your data.

Table of Contents: